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FAQs  Changes in Business Particulars


My partner wants to withdraw from the business. What should I do?

The correct procedure to notify us of the withdrawal of the partner is by submitting an online transaction via www.bizfile.gov.sg. The steps that are to be taken are as follows:
1. The existing or withdrawing partner logs into www.bizfile.gov.sg using his own NRIC No and SingPass to notify us of the withdrawal.
2. The said partner submits the transaction and pays $20 by credit card (Visa/Mastercard) or Internet Banking.
3. The other partner(s) of the firm log into BizFile individually using their own NRIC No and SingPass to endorse the transaction. These include everyone else except the person who logged into the system to submit the online transaction.
After everyone, who needs to endorse the transaction, has done so, our records will be updated accordingly. Please note that the endorsement must be done within 3 days from the date of submission of the transaction; otherwise the transaction will lapse and will be rejected by the system.



I want to make some changes in my business particulars. How do I do it?

Please log in to www.bizfile.gov.sg to file the changes. A fee of $20 is payable.



How do I change my business address?

Please log in to www.bizfile.gov.sg > Business to file the changes. A fee of $20 is payable.



What must I do if my partner wants to withdraw?

You must log into Bizfile to submit an online transaction to withdraw the owner. The fee payable is $20. Thereafter the withdrawing partner must log into Bizfile using his ID No and Singpass to endorse the transaction within 3 days.



What if I would like to add in more business activity?

As there are only 2 activity codes allowed, you may reclassify one or two of your activities and also describe your activities under the description column.



How do I inform ACRA about the death of an owner?

You may engage the service of a professional firm or service bureau to file such transaction on your behalf. Alternatively, the next-of-kin must be present with the death certificate; together with any one existing owner(bringing along his/her I/C) to file this transaction at our office. A fee of $20 by Nets is payable for the transaction.



What if the owner did not do the endorsement within 3 days?

The transaction will lapse. You may send an email to www.acra.gov.sg/askacra to request for extension of the deadline for endorsement.



Is there a fee payable for change in owner's email address & mobile phone number?

 No fee is charged for the change of the owner's email address and mobile/phone number.



Do I need to submit a copy of the Deed Poll to ACRA when I file the change in my personal name?

No. You are required to key in the details in the Deed Poll into the system.



How do I pay online?

You can make payment through credit card (Visa or Mastercard) or internet banking. You can also pay by CashCard if you have a CashCard reader attached to your computer.



My online refund request was rejected and I was instructed to apply for a manual refund. How do I submit an application for manual refund?

We will arrange for a manual refund. Please provide the following information:
Name of Bank
Name of Branch
Account No
Account Holder's Name (Full Name as in NRIC)
Account Holder's NRIC No
Mailing Address
Business Registration Number
Amount to be refunded
Receipt Number & Date of Payment
Reason for Refund

Once we receive the information, we will process the refund immediately and send the application to our Finance Division who will then take action to credit the money into your bank account.



I made an error in my online transaction. Can I rectify it?

Certain errors cannot be rectified. For those that can be rectified, you can file an online transaction to rectify the error. The fee payable is $30.



I want to add in a foreign owner who holds a foreign passport. Can I do it online?

No. The foreign owner will not be issued with a SingPass. You and your new foreign owner need to engage the service bureau or seek professional help to file the transactions for you.



I want to change my business activity. Where can I find the activity code?

Please click on the online SSIC Search (Singapore Standard Industrial Classification) which is available at our homepage at www.acra.gov.sg.



What must I do if there are changes to my personal/business particulars?

You have to notify the Registrar regarding any changes in the particulars of your business firm within 14 days, after such change has occurred by logging into www.bizfile.gov.sg and submitting the online notification of the change.



What if my partner is a foreigner holding a foreign passport? Can he/she file the changes online?

No. He will need to engage a professional firm or service bureau to file the changes on his behalf.



If I change my residential address and I notify the NRIC office or the Police Post, must I submit this change online to ACRA?

No. Our records will be automatically updated.




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-CPA & B.Com (Uni Of Sydney)

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